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Parmer Medical Center Enhances Local Emergency Services

Parmer Medical Center is proud to announce the addition of Avera eCARE® Emergency Services.

Parmer Medical Center (PMC) provides emergency services to thousands of patients in the community each year. Open 24/7, the ER is equipped to handle any patient that comes through the door. However, access to a second set of eyes and ears can be beneficial in critical cases. The new eCARE Emergency service will provide that extra support to PMC’s clinicians when needed.

At the push of a button, local physicians and emergency room staff have immediate, virtual access to a team of physicians and nurses who specialize in emergency medicine.

eCARE Emergency supports patient care in several ways:

• Access to board-certified emergency physicians 24 hours a day

• Connects rural communities to highly trained specialists

• Activation of emergency transport teams as early as possible

• Additional support during multiple emergencies

• Fewer transfers so patients can stay close to home

• Collaborative approach allows local caregivers to focus exclusively on patient care

“eCARE Emergency gives us the ability to extend and enhance the level of health care in our community,” said Gayla Quillin, Hospital Administrator. “It gives us access to the same type of specialists available in Amarillo and Lubbock, enabling us to deliver more comprehensive care, right here in our community, and keep patients here whenever possible.”

Equipment installed at PMC and connected to eCARE through a dedicated fiber optic cable will allow local providers to contact an eCARE emergency physician within just a few minutes of patient’s arrival in the emergency department. The on-line specialist will have access to all patient diagnostic information including CT scans, and can interact directly with the local provider as though he or she is physically present in the room. The Project Christmas Card funds donated to PMC through the Hospital Auxiliary were used to purchase an instrument used for intubation, which allows the eCARE physician to view exactly what the on-site provider is viewing.

Avera eCARE offers one of the largest tele-health networks in the United States, supporting more than 380 health centers, clinics, long-term care centers and correctional facilities within a fourteen-state region.

The first day these services will be available here at PMC will be April 26. Please call 806-250-2754 and ask for Devin Carpenter, DON or Rhonda Wilkins, Director of Senior Services, if you have any questions about eCare. To learn more about Avera eCARE, go to www.AveraeCARE.org.